Is this your first time in Lisbon?
1 = Yes
2 = No

How did you arrive in Lisbon?
1 = By car
2 = By train
3 = With a low cost airline
4 = With a major airline
5 = By bus
6 = Other

Are you
1 = Traveling through more countries
2 = Just visiting Lisbon and then go back home

What’s the purpose of your visit?
1 = Holidays
2 = Studying
3 = Visiting friends/family
4 = Work
5 = Sport / Music / Recreational event
6 = Other

How many hostels have you stayed in before?
1 = 1-3
2 = 4-7
3 = 7 or more

Where did you hear about this hostel?
1 = Internet website
2 = This specific hostel website
3 = Social media
4 = Other media
5 = Friends / family
6 = Books / guides
7 = Already knew it
8 = Other

My expectations regarding my visit to Lisbon are
1 = Low
7 = High

Atmosphere
1 = Not important
7 = Very important

Gender
1 = Male
2 = Female

Choose the one item from the table on the left that influences the most your satisfaction during your stay in a hostelyour stay in a hostel?
1 = Atmosphere
2 = Location
3 = Quality of the staff
4 = Price
5 = Facilities
6 = Cleanliness
7 = Security
8 = Existence of a bar service
9 = Meeting other travelers
10 = Internet facilities

How do you usually book your stay in a hostel?
1 = www.hostelworld.com
2 = www.hostelbookers.com
3 = Other website
4 = Directly from this hostel's website
5 = I usually don't book
6 = I never book

1 = Most of the times is correct
2 = Sometimes is correct
3 = It is rarely correct

Still on the same topic, what importance do you give to those ratings when choosing a hostel?
1 = It has very little importance, I rarely check the reviews and ratings
2 = It’s important, but there are other things in the balance too
3 = It’s extremely important, I usually read reviews and see the ratings before

If the answer was Yes, please choose the sentence that best describes you
1 = I don’t bother giving positive reviews, I only give my opinion when something was not pleasing me in the hostel
2 = I only give positive reviews, I don’t like giving bad ones
3 = When I do rate and/or review, I do it no matter if my opinion is positive or negative

The staff was friendly and polite
1 = Strongly disagree
7 = Strongly agree

Atmosphere
1 = Unsatisfied
7 = Very Satisfied

What is your country of residence?
1 = U.S.A.
2 = Spain
3 = Italy
4 = Germany
5 = Netherlands
6 = Brasil
7 = Portugal
8 = Czech Republic
9 = Russia
10 = U.K.
11 = Greece
12 = Slovakia
13 = France
14 = Belgium
15 = South Korea
16 = Hungary
17 = Australia
18 = Argentina
19 = Switzerland
20 = Canada
21 = Mexico
22 = Chile
23 = Venezuela
24 = Japan
25 = China

Marital status
1 = Single
2 = Married / live together
3 = Divorced / widowed

What is your current employment situation?
1 = Employed
2 = Unemployed
3 = Studying
4 = Studying and working
5 = Retired
6 = Other

1 = US\Canada
2 = Latin America
3 = Australia
4 = Europe
5 = Asia

1 = até 25
2 = 26-29
3 = 30 ou +

1 = It is rarely correct
2 = Sometimes is correct
3 = Most of the times is correct