IT-Governance and KPI´s

2 Novembro 2023, 20:30 • Rui Guedes

- Working with Clients - defining "milestones";

- "As-Is" and "To-Be" (approach and relevant phases);

- IT-Governance and Data Governance;

- Defining SLA´s (Service Level Agreements) and SLM´s;

- IT Budget and IT monitoring;

- Key elements: scorecard and KPI`s;

- Supporting IT function (Budgeting, SLA´s, bonus, out. Contracts);

- Global, European and Portuguese cases

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Analytics, RPA´s and Gen-AI

26 Outubro 2023, 20:30 • Rui Guedes

- Analytics implementation (OLAP technology, Data cubes, data lakes and reporting);
- Tech Consulting on RPA (Banking business case - Financial Services);

- LLM (models) and Customer Support Service (bots);

- Consulting support on RFP´s (Difference between RFI, RFQ, RFP); and

- Real samples from Industry and Sectors.

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Software as a Service and Cloud migration

19 Outubro 2023, 20:30 • Rui Guedes

- ERP: relevant packages (global, european and portuguese perspective);

- Use cases from Banking, Payments (Financial Services), Retail and Tourism and hospitality;

- Consultant´s approach: using Gartner and Forrester POV`s;

- Software as a Service (SaaS) and other dis. models;

- Cloud adoption and Cloud migration; and

- AI (machine learning) adoption and impact on work (WFH). 

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Build or Buy Decisions and Algorithms

12 Outubro 2023, 20:30 • Rui Guedes

- Build or Buy decisions;
- ERP´s (modular systems): golden rules to implement;

- Enterprise Resource Planning (how to choose) - Matrix decisions;

- How to use benchmarking;

- Relevant Use Cases; and 

- Real Examples from the portuguese and european ecosystem.

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Critical components of a Digital Strategy

28 Setembro 2023, 20:30 • Rui Guedes

- Digital Strategy (relevant elements);

- IT Consulting and critical documents (PESI) and roles (CIO and CTO);

- POV and the role of Technical Consultants;

- New Data Strategy according with GDPR; and

- Important articles. 

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