Sumários

Building Effective Teams

5 Novembro 2014, 16:30 JOÃO ANTÓNIO IMAGINÁRIO PARGANA

Teams

Teams and Performance

Stages of Team Development

Leading Teams


Managing Conflict

3 Novembro 2014, 16:30 JOÃO ANTÓNIO IMAGINÁRIO PARGANA

Diagnose the focus and source of conflits

Conflict management strategies

- a "default Strategy"- Collaboration: 4 phases of collaborative problem solving

- assessement on strategies for handling conflicts

 


Motivating Others

29 Outubro 2014, 16:30 JOÃO ANTÓNIO IMAGINÁRIO PARGANA

Plano motivacional.

Exercícios, role plays e visualização de videos


Motivating Others

27 Outubro 2014, 16:30 JOÃO ANTÓNIO IMAGINÁRIO PARGANA

Elements of an effective motivation program:

  1. establishing goals
  2. remove obstacles
  3. Reinforce relation performance-behaviors
  4. provide salient rewards
  5. fairness and equity
  6. feedback


Supportive Communication (conclusion); Motivating Others

22 Outubro 2014, 16:30 JOÃO ANTÓNIO IMAGINÁRIO PARGANA

Supportive Communication (conclusion):

  1. assessements
  2. behavioral guidelines

Motivating Others (introduction)

  1. formula for Performance: Ability x Motivation
  2. five tools for improving ability
  3. views of motivation