Sumários
Operations and Strategy
18 Fevereiro 2016, 08:30 • MARK CRATHORNE
- Mission Statements
- Strategic process
- 3 x Strategies for Competitive Advantage
- 5 x Competitive Objectives
- Polar diagrams
Class 1 - Production and Operations Management
16 Fevereiro 2016, 10:30 • MARK CRATHORNE
- What is operations?
- 3 essential functions
- Why study OM? (80% of costs; 40% of jobs)
- 10 Critical Decisions
- Difference between Goods and Services
- Improving productivity
-
Heizer & Render Video on the 10 OM decisions at Frito Lay
-
Class 1 Production and Operations
16 Fevereiro 2016, 08:30 • MARK CRATHORNE
- What is operations?
- 3 essential functions
- Why study OM? (80% of costs; 40% of jobs)
- 10 Critical Decisions
- Difference between Goods and Services
- Improving productivity
-
Heizer & Render Video on the 10 OM decisions at Frito Lay
-