Bibliografia Detalhada

Managing Quality – Integrating the Supply Chain (4th ed.).
Foster, S. T.
Foster, S. T. (2013). Managing Quality – Integrating the Supply Chain (4th ed.). Upper Saddle River, New Jersey: Pearson Prentice Hall Inc.
2013

Statistical Process Control and Quality Improvement (5th ed.).
Smith, G. M.
Smith, G. M. (2004). Statistical Process Control and Quality Improvement (5th ed.). Upper Saddle River, New Jersey: Pearson Prentice Hall Inc.
2004

Quality Management for Organizational Excellence: Introduction to Total Quality (6th ed.).
Goetsch, D. L. & Davis, S. B.
• Goetsch, D. L. & Davis, S. B. (2010). Quality Management for Organizational Excellence: Introduction to Total Quality (6th ed.). Upper Saddle River, New Jersey: Pearson Prentice Hall Inc.
2010
(Bibliografia Opcional)