Anexos
- Grammar file_2.pdf
- Topic 9.1_Marketing_ Marketing research.pdf
- Topic 10.2_Increasing sales_Sales objectives.pdf
- Topic 14.1_Employees_Hiring & firing.pdf
- Topic 14.2_Employees_Renumeration.pdf
- Topic 14.6_application process.pdf
- Topic 11.3_Customer service_Staff training & development.pdf
- Topic 13.3_Managers_Organizational culture.pdf
- Topic 12.1_Services_the Market.pdf
- Topic 10.5_Increasing sales_Repositioning the brand.pdf
- Topic 13.1_Managers_People at the top.pdf