Bibliografia
Principal
- Robbins, S.P., Judge, T. A. (2013) Organizational Behaviour 15th ed, Pearson.
- . (.) And articles made available through AQUILA .
Secundária
- Lewicki, R.J., Saunders, D.M., Barry, B. , Minton, J.W. (2003) Essentials of Negotiation Singapore, McGraw-Hill
- O'Hair, D., Firedrich, G.W., Shaver, L.D., (1995) Strategic Communication Boston, Houghton Mifflin Company