Bibliografia

Principal

Secundária

  • O'Hair, D., Firedrich, G.W., Shaver, L.D., (1995) Strategic Communication Boston, Houghton Mifflin Company
  • Lewicki, R.J., Saunders, D.M., Barry, B. , Minton, J.W. (2003) Essentials of Negotiation Singapore, McGraw-Hill