Leituras Obrigatórias

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• Simons-1995-HBR
• Edmondson & McManus-2007-AMR
• Kaplan & Norton -1992-HBR
• Kaplan & Norton -1996-HBR
• Kaplan & Norton -2000-HBR
• Chenhal-2007
• Simons-1999-HBR