Leituras Obrigatórias

Anexos

• Simons-1995-HBR
• Edmondson & McManus-2007-AMR
• Kaplan & Norton -1992-HBR
• Kaplan & Norton -1996-HBR
• Kaplan & Norton -2000-HBR
• Chenhal-2007
• Simons-1999-HBR