Bibliografia

Principal

  • Khan, B. (2007) Flexible learning in an information society Hershey,PA:Information Science Publishing
  • Levy, Y. (2006) Assessing the value of e-Learning systems Hershey,PA:Information Science Publishing
  • Clark,R.C.,& Mayer,R.E. (2008) E-learning and science of instruction:proven guidelines for consumers and designers of multemedia learning (2nd ed.).San Francisco, CA: Pfeiffer

Secundária

  • Marshall, S. (2010) A Quality Framework for Continuous Improvement of E-Learning: The E-Learning Maturity Model Journal of Distance Education, 24(1), 143-166
  • Levy, Y. Murph, K. & Zanakisy (2009) A Value-Satisfaction Taxonomy of IS Effectiveness (VSTISE): A Case Study of User Satisfaction with IS and User-Perceived Value of IS International Journal of Information Systems in the Service Sector, 1(1), 93-118.
  • Pawlowski (*) Handbook on Quality and Standardisation in E-Learning Springer, Berlin/ Heidelberg New York.
  • Ehlers, U.-D. & L. Goertz (2006) Quality evaluation for e-learning in Europe Ehlers, U.-D. & L. Goertz
  • Bersin, J. (2008) The high impact learning organization : WhatWorks in the management,governance and operations of modern corporate trining Oakland, CA: Bersin & Associates