Sumários
DPO, CDP and European Compliance Rules
14 Novembro 2024, 20:30 • Rui Guedes
Use Cases Examples.
1. Support for Management and Implementation;
2. Contracting External Entities (Externalization vs. Outsourcing);
3. Strategies for IT service outsourcing;
4. Corrective and evolutionary maintenance models;
5. Long-term application support and enhancement strategies;
6. Digital Transformation and the Changing Nature of Work in Information Technology
7. The Future of Work: Interactivity, Usability, and Co-creation
8. Emphasis on interactive and user-centric design and new Profiles and Responsibilities;
9. Emergence of roles - Data Protection Officer (DPO) and Chief Digital Officer (CDO) - Compliance rules associated with matrix models and data exploitation.
IT Budget, IT Governance; Scorecard and KPI´s
7 Novembro 2024, 20:30 • Rui Guedes
1. Definition, Execution, and Review of Service Level Agreements (SLAs)
2. Regular review and adjustment of SLAs
3. Analysis and Key Milestones from "As-Is" to "To-Be"
4. Identification of critical milestones in the transformation journey;
5. IT Governance: Tools, Methodology, Budget, Scorecard, and KPIs;
6. Implementation of IT governance frameworks;
7. Support for Management and Implementation of New Methodologies and Technologies;
8. Contracting External Entities (Externalization or Outsourcing) and Strategies for IT service outsourcing;
9. Evaluation of potential external partners and service providers and Development of Multi-Year Application Maintenance Contracts.
SLA´s, RFP, RFI and RFQ - milestones!
31 Outubro 2024, 20:30 • Rui Guedes
1. RFP Requirements Analysis, Preparation of Specifications (RFP);
2. Development of comprehensive Request for Proposals (RFPs);
3. Detailed specification of project requirements and expectations;
4. Definition, Execution, and Review of Service Level Agreements (SLAs); and
5. Establishment and management of clear Service Level Agreements.