Sumários

24 Outubro 2024, 20:30 • RUI MANUEL TRIGO PEREIRA GUEDES

1. IT Evaluation - from "As is" + "To Be";

2. Critical Milestones and real examples;

3. Advanced analytics and artificial intelligence applications (RPA´s, NLP/NLU, LLM´s);

4. Implementation of chatbots and AI-driven customer service solutions (examples);

5. Support for Management and Contracting of External and Third-Party Entities;

6. Requirements Analysis, Preparation of Specifications (RFP);

7. Development of comprehensive Request for Proposals (RFPs); and

8. Detailed specification of project requirements and main expectations.

SLA/SLM: Definition, Execution, and Review of Service Level Agreements (SLAs).

17 Outubro 2024, 20:30 • RUI MANUEL TRIGO PEREIRA GUEDES

1. Implementation time, customization needs, and internal expertise;

2. Build or Buy Decisions;

3. Market Packages and Standards: The Universal Case of ERPs;

4. Enterprise Resource Planning (ERP) systems as IT infrastructure;

5. Global Service Models: Software as a Service and recent Cloud Developments;

6. Adoption of Software as a Service (SaaS) models;

7. Cloud computing and its impact on IT infrastructure;

8. Rapidly Growing and Recent Solutions: Analytics, AI (Machine Learning, RPA, NLP, and LLMs/ Bots)

10 Outubro 2024, 20:30 • RUI MANUEL TRIGO PEREIRA GUEDES

1. Adoption of Market Benchmarks, Use Cases, and most recent Global Cases;

2. Analysis of industry best practices and trends (different examples);

3. Relevant global and european case studies in digital transformation;

4. Evaluation of Adopted Solutions and Tools for Implementation;

5. Customized Solutions and Developments: Build or Buy Decisions; and

6. Cost-benefit analysis of in-house development vs. off-the-shelf solutions and implementation time.

3 Outubro 2024, 20:30 • RUI MANUEL TRIGO PEREIRA GUEDES

1. Information security and IT governance (ITO) - European Use Cases;

2. New Data Strategies, Data Protection (GDPR) and Algorithms;

3. Implementation of robust data protection strategies (European Examples);

4. Compliance with General Data Protection Regulation (GDPR);

5. User management and data auditing;

6. Construction of POCs and Applicability;

7. Development and implementation of Proof of Concepts (POCs).

26 Setembro 2024, 20:30 • RUI MANUEL TRIGO PEREIRA GUEDES

1. System architecture and data management (governance);

2. Information security and IT governance (ITO) and main Tools;

3. Compliance with the European General Data Protection Regulation (GDPR).