Bibliografia Detalhada
The Economics of Information Technology: An IntroductionHal R. Varian, Joseph Farrell, Carl ShapiroCambridge University Press2005Strategy Maps: Converting Intangible Assets into Tangible OutcomesRobert S. Kaplan & David P. NortonHarvard Business School Press2004Governação Pública em Rede: uma aplicação a PortugalArminda NevesEdições Sílabo2010(Bibliografia Opcional)Marketing in the Public Sector: A Roadmap for Improved PerformancePhilip Kotler & Nancy R. LeeWharton School Publishing2009Unlocking Public ValueMartin Cole & Greg ParstonJohn Wiley & Sons2006