Bibliografia Detalhada

The Economics of Information Technology: An Introduction
Hal R. Varian, Joseph Farrell, Carl Shapiro
Cambridge University Press
2005

Strategy Maps: Converting Intangible Assets into Tangible Outcomes
Robert S. Kaplan & David P. Norton
Harvard Business School Press
2004

Governação Pública em Rede: uma aplicação a Portugal
Arminda Neves
Edições Sílabo
2010
(Bibliografia Opcional)

Marketing in the Public Sector: A Roadmap for Improved Performance
Philip Kotler & Nancy R. Lee
Wharton School Publishing
2009

Unlocking Public Value
Martin Cole & Greg Parston
John Wiley & Sons
2006