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Manufacturing and Services Operations

1 Semestre 2026/2027
pt en

  • Página Inicial
  • Avaliação
  • Bibliografia
  • Horário
  • Métodos de Ensino e Avaliações
  • Objectivos
  • Planeamento
  • Programa
  • Turnos
  • Anúncios
  • Sumários
  • Topic 1 - Introduction
  • Syllabus of MSO
  • Topic 2 - Design of Products, Services and Processes
  • Template Matriz X
  • QFD matrix template
  • Work group
    • Scientific papers - Case Studies
    • Scientific papers - Research cases
    • Scientific papers - Review papers
  • QFD documentation
  • Kano Model
  • Pugh method
  • Topic 3 - Managing capacity and demand
  • Topic 4 - Inventory management
  • Z Table
  • Final exam - 2025/26
FenixEdu at ULisboa
Instituto Superior de Economia e Gestão