Bibliografia

Foster, S. T. (2017) Managing Quality – Integrating the Supply Chain Foster, S. T. (2017). Managing Quality – Integrating the Supply Chain (6th ed.). Boston, MA: Pearson Education.
Evans, J.R. & Lindsay, W.M. (2019) Managing for quality and performance excellence Evans, J.R. & Lindsay, W.M. (2019). Managing for quality and performance excellence (11th ed.), Minneapolis: South-West Cengage Learning.

Goetsch, D.L. & Stanley, D. (2016) Quality Management for Organizational Excellence: Introduction to Total Quality (8th Edition) Goetsch, D.L. & Stanley, D. (2016). Quality Management for Organizational Excellence: Introduction to Total Quality (8th Edition). Upper Saddle River, NJ: Pearson.
Pyzdek, T. & Keller, P. A. (2019) The Six Sigma Handbook - A Complete Guide for Green Belts, Black Belts and Managers at All Levels (5th ed.). Pyzdek, T. & Keller, P. A. (2019). The Six Sigma Handbook - A Complete Guide for Green Belts, Black Belts and Managers at All Levels (5th ed.). New York: McGraw-Hill Education.