Sumários

Customer focus

17 Outubro 2022, 18:30 • Graça Silva

Customer Satisfaction and engagement 

 Understanding customer needs

Control Charts for atributes

12 Outubro 2022, 18:30 • Graça Silva

p chart, np chart, c chart and u chart

Control Charts for atributes

10 Outubro 2022, 18:30 • Graça Silva

p chart, np chart, c chart and u chart

Control Charts

28 Setembro 2022, 18:30 • Graça Silva

X bar -R chart

Xbar- s chart
X-MR chart
Process Capability

Control Charts

26 Setembro 2022, 18:30 • Graça Silva

X bar -R chart

Xbar- s chart
X-MR chart
Process Capability