- Standard cost centers

- Discr

- SLA Contracting - The Big Three Shares Services Centers

- Transfer prices at Galeria Glass

2. The budgeting system

Importance, integration to the business plan, participation, top-down versus bottom up vs hybrid, calendars, difficulties and overcome those difficulties

3. Variance analysis per type of responsibility center:

Engineering cost centers

Revenues centers

Administrative / Discretionary Cost Centers

Fundamental principles

Market based prices

Cost based prices

Administrative

Full cost vs variable cots

Standard vs actual

With or without mark-up

Dual prices

Advantages and disadvantages

Transfer prices for management vs taxation

Need to have goal congruence

The role of MCS in all kind of organizations

MCS are not "one fits all" - the characteristics of the organization

The four levers of control of Simons

2. Responsibility centers

Definition

Effectiveness and Efficiency as measures of performance

Types of responsibility centers

- Cost center discretionary and engineered / standard

- Revenue center

- Profit center

- Investment center

- Measures of performance according to each responsibility center